Hyly AI Help Center

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Hyly AI Help Center

Account & Setup

Account & Setup

Find articles related to setting up your accounts, properties, apps, and experiences.

How do I get started with my Hyly.AI accounts?

How to install and troubleshoot GTM (Google Tag Manager)?

How do I set up DKIM?

How does DKIM prevent your messages from going to SPAM?

Account Management

How To Manage Your Journey AI Account

How do I reset the password for my Hyly.AI account?

How do I create a user account in Hyly under an Org?

How do I access Hyly.AI with SAML access authentication?

How do I verify an email address from Hyly Sub-Org?

What are the different roles and access levels in Hyly.AI?

How do I verify a property email ID from Nimda?

How do I install Source Attribution and Events Tracking in GTM?

How do I share access for GTM and GA with the Hyly.AI Team?

How do I customize the CSS form in the hyForms app?

How do I block a property contact from receiving future emails?

How do I add a new Org in Hyly app?

How do I purchase a number from Twilio?

How do I add an email signature for email communications in the Hyly.AI account?

How do I release a number from Twilio?

How do I set up a CRM user profile?

How do I manage user accounts in Hyly under an Org?

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Sub-orgs

How do I add the property logo to the tour scheduler and email campaigns?

How do I setup online Tour Scheduling with ILS?

How do I verify email with AWS?

How do I add images to the sub-org gallery?

How do I update key site links, social links, and legal links in the sub-org?

How do I add floor plans in Sub-Orgs?

How do I add branding for the properties?

How do I transfer a template from one sub-org to another?

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hyMail

How do I review email reports?

How do I use macros in an email?

How do I send a test email?

How do I upload an image from a computer, dropbox, Google Drive, or web URL?

How do I manage email library sections?

How do I manage library toolbars?

How do I send my first email using hyMail?

How do I send attachments in an email?

How do I clone a template in hyMail?

How do I split contact groups for the A/B testing campaign?

How do I edit and clone org templates in hyMail?

How do I use hyMail email’s subscriber's report?

What are the reasons for email bounce?

How do I use the sent email report page?

How to Verify an Email Address from the Email Header

How to Edit an Email’s Text

How to Convert an Email to HTML

How to Resize Images Under the Image Editor

How to Verify an Email Address from Amazon SES

Overview : Aborting a Scheduled Email - Dos & Don'ts

Overview : The Anatomy of a Hyly.AI Email

Overview : hyMail

What Makes Up the Email Header?

Overview : Selecting Your Email Groups

Overview : Scheduling Your hyMail Email

Overview : Scheduled hyMail Email Report

How do I get started with designing custom email templates?

How does Hyly.AI unsubscribe Bounce Email IDs?

How do I use the hyMail email editor?

How do I add “Hidden” Images to an email campaign?

How do I create Org Level Templates using JSON Template?

How do I create a Marco-enabled Org Email Automation?

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Contacts

How do I create Custom Contact Groups?

How do I manage invalid emails in Hyly?

How do I manage leads with no emails from Hyly?

How do I set up call forwarding for hyCRM phone sources in Hyly?

How do I import contacts in Hyly?

How do I export leads from Hyly?

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