Hayley allows the users to add disclaimers for all Hayley communications, e.g., emails, tour scheduler form, and contact me form in chat. A generic disclaimer will be added at the Org level by default. If you want to add your own disclaimer the Hyly Team will assist you in updating the same.
This article will help you understand how the disclaimers can be checked and updated for Hayley communications.
a. Navigate to https://journey.hyly.ai/, log in to your Journey AI account, and select your Org.
b. In the Journey AI menu, click Settings.
c. Under Settings, you can see Email Disclaimer and Form Disclaimer options.
d. You can turn on or off the disclaimer using the toggle button.
e. The title of the messages is given as Disclaimer by default. You can change it if needed.
f. To make changes to the Title or Message, click the text box, type your message, and click the right button
to save your changes.
g. Once your changes are saved, click the preview button to check the preview.
h. If the changes are correct, click the reset button to reflect the changes on the product.
i. You can save multiple changes and click the Reset All button to activate all changes at once.
j. Once the reset is done successfully you can see the disclaimer on the email and chat.
Next:
How do agents streamline tour management with Hayley?