How do I add a disclaimer to HayleyChat?

You can add a disclaimer to your HayleyChat at the Org and property level. If you add a disclaimer at the Org level, the same will be displayed for all your properties. To have a disclaimer specific to a property, you must add it to the property/sub-org.

The following are the step-by-step instructions on how to add a disclaimer for HayleyChat at the sub-org level. 

 

a. Go to Journey AI Suite> Select Sub - Org > Go to Settings Menu.

To add a disclaimer at the Org level, you must navigate to Org instead of Sub-Org. The rest of the process is the same as Sub-Org.

b. Go to Enable disclaimer on Chatbot Tab and expand.

 

 

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c. You can turn the disclaimer on or off using the toggle button. This disclaimer will be visible when the prospect fills out the guest card to schedule a tour or add contact details.

d. You can choose from two options: using the same content as the Org level or adding different content for your property.

e. If you choose the second one, add a title and the disclaimer message.

f. Once done, click Save.

 

 

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g. This disclaimer will be visible when the prospect fills out the guest card to schedule a tour or add contact details.

 

 

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Next:

How do prospects experience Hayleychat?