Hayley Chat Preference Center menu can add your preferred questions to the Contact Me or Schedule a Tour Form. The following are the step-by-step instructions.
a. Go to Journey AI Suite> Select Sub - Org > Click HayleyChat> Go to Preference Center menu.
b. To customize the questions in Schedule a Tour or Contact Me forms, go to the Custom From Questions section.
c. To add a question, click the Add Question button.
d. If you want to delete an existing question, click the delete button beside the question.
e. You can request the answer as Yes/No or 1-line text.
f. Click Save once done.
g. The questions will be added under the Schedule a Tour form.
h. The questions will be added under the Contact Me form.
Next:
How do I request for feedback on Hayley Chat?