With Journey AI Tours, you can block the holidays in your Agent Calendar so you don't receive any tours during the holidays.
a. Go to Journey AI Suite> Select Sub-Org> Click Tours> Click Agent Settings: Tours Scheduler.
b. Click on the Holidays & Exception Page.
c. To add a holiday, click on the Add Holiday button.
d. Select the Date; if it is a whole day holiday, keep the Exclusion field as All Day.
e. If it is a day holiday or some slots are unavailable, add the slot timing under the exclusion field.
f. You can change the maximum reservation per slot for the date.
g. In the Comment section, you can put information related to the holiday.
h. Also, you can delete a holiday by clicking the delete button.
i. Click Save to save the changes.
Next:
How do I manage agent calendar settings in Journey AI Tours?