How does a prospect use live video tours?

Once a live video Tour is scheduled, prospects can join the tour through the link provided in the email or SMS. Once on the call, prospects can manage the call using the following steps,

 

a. To mute or unmute the call, use the Mic icon.

b. To turn the video on/off, use the Video icon.

c. You can end the call using the Disconnect icon.

e. You can view the tour information by clicking the Information icon.

 

video tour image 1

 

f. Once the call is over, you will receive a survey notification.

g. You can Like/Dislike based on your experience or Skip the question.

 

live video 2

 

Next:

What platforms can the Journey AI tour scheduler be installed on?