How do I track Hayley Events in GA4?

Google Analytics 4 (GA4) is a powerful tool that enables you to monitor and analyze user interactions across websites and apps. To make informed decisions and enhance marketing efforts, it’s crucial to track how users engage with your platform. When it comes to Hayley, tracking specific user events in GA4 will provide valuable insights into user behavior, helping you optimize performance.

To track user engagement from Hayley events in GA4, we need to know the event name, parameters, and custom dimensions specific to Hayley. This article lists all the required details to track Hayley events in GA4.

1. Hayley Click Data Definition in Hyly Tags (Relevant Parameters):

Event Name: h_click

Event Parameters Table:

Parameter Name Values Definition

h_page_type

hayley

If the click happened on Hayley chat, then the parameter takes hayley as the value. 

h_clicked_location

scheduler_submit

contact_us_submit 

community info

photo

photos

find_apartment

bedrooms

move in date

community_info 

schedule_tour

contact_us

The button name that was clicked in hayley chat by user


When value is scheduler_submit it shows tour scheduling 


When value is contact_us_submit it shows guest card submission

source

 

Session source associated with the event.


medium

 

Session medium associated with the event.

 

2. Custom Events Definition for Schedule Tour and Contact Form Submission:

 

Custom Event Name

Event Definition

Description

hayley_scheduler_submit

event_name = ‘h_click’

h_page_type = ‘hayley’

h_clicked_location = ‘scheduler_submit’

Counts the number of Tour Scheduler forms submitted on the property website using Hayley.

hayley contact us submit

event_name = ‘h_click’

h_page_type = ‘hayley’

h_clicked_location = ‘contact_us_submit’

Counts the number of Contact Us forms submitted on the property website using Hayley.

 

3. Custom Dimensions in GA4:

 

Dimension Name

Scope

Event Parameter

Event Name

Page Type 

Event

h_page_type

h_click

Clicked Location

Event

h_clicked_location

h_click

Click Value

Event

h_click_value

h_click

Display Method

Event

h_display_method

h_click

Stream

Event

h_stream

h_click

Tour Type

Event

h_tour_type

h_click

Tour Date

Event

h_start_date

h_click

Tour Time

Event

h_start_time

h_click

Availability Date

Event

h_availability_date

h_click

Bedroom Type

User

h_bedrooms

h_click

Floor Plan Type

User

h_floor_plan_type

h_click

Floor Plan

User

h_floor_plan

h_click

Bath

User

h_bath

h_click

Area

User

h_area

h_click

Price Range

User

h_price_range

h_click

Unit

User

h_unit

h_click