How do I update contact details in the contact card from CRM?

While feeding data about the lead, sometimes you might miss updating specific contact details. Journey AI CRM allows you to update the details later, too. Following are the step-by-step instructions for the same.

a. Log in to https://accounts.hyly.app and navigate to the CRM app.

b. Search for the contact and select the contact to go to the contact card.

c. Click on Contact Info.

d. On the right-hand side panel, you will find the Contact Info tab. Click the same to expand.

e. Click the pencil icon to edit the fields.

f. You can edit First Name, Last Name, Email IDs, Phone Numbers, and Address.

g. Click the

sign to update the changes.

Next:

How do I update form questions in the contact card from CRM?