How do I update Form Questions in the contact card from CRM?

While feeding data about the lead, sometimes you might miss updating specific answers to the form questions. Journey AI CRM allows you to update the details later, too. Following are the step-by-step instructions for the same.

 

b. Search for the contact and select the contact to go to the contact card. 
c. Click on Contact Info.
d. On the right-hand side panel, you will find the Form Questions tab. Click the same to expand.
 
 
form questions 1
 
 
e. Click the pencil icon to edit the fields.
 
 
form questions 2
 
 
f. You can edit the Desired Move In Date, Desired Price Range, Desired Bed Rooms, Newsletter subscription status, etc.
g. Click the  sign to update the changes.
 
 
Form questions 3
 
 
Next: