The Refer-a-Friend By Campaign report is available for each property at the sub-org level. Following are the steps to use the report.
a. Go to Journey AI Suite> Select Sub - Org > Click Refer-a-Friend.
b. Go to Reports and click By Campaign report.
c. You can filter the reports based on Campaigns or Status by clicking the dropdown menu.
d. Each report has two panels,
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- Property Overview - The first panel shows the property overview of all the campaigns.
- Breakdown Campaigns - The second panel shows the detailed breakdown of all the active and inactive campaigns created for the property.
e. Property Overview panel displays the following fields;
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- #Campaigns: Number of campaigns available for the property. Clicking this field directs you to the Campaign Contact List report.
- #Residents: Number of residents enrolled for the campaign.
- #Friends: Number of referred friends who submitted a guest card or scheduled a tour.
- #Leased: Number of referred friends who leased.
f. Breakdown Campaigns panel displays the following fields;
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- Campaigns: Campaign title.
- Date Created: Date of creation of the campaign.
- Status: If the campaign is active or inactive.
- $ Reward: If any reward price is allocated.
- #Residents?: Number of residents enrolled for the campaign.
- #Friends?: Number of referred friends who submitted a guest card or scheduled a tour.
- #Leased?: Number of referred friends who leased.
g. Breakdown Campaigns report can be filtered by all the fields mentioned above. Also, this report can be downloaded as .CSV file.
Next:
How do I use the Campaign Analytics Report page in Refer-a-Friend?