a. Go to Journey AI Suite> Select Sub - Org > Click Blasts.
b. Go to the Feedback Reports menu and click Analysis By Blast Type report under it.
c. The report can be filtered by Orgs, properties, and timeline.
d. This report provides feedback analysis for blast types, e.g. Announcements, Events, and Offers. Further, you can filter it with prompt types for every blast type.
e. The report has two panels as follows;
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- Overview: It gives an overall idea about the feedback collected across the Org. It displays fields as follows;
- Most used blast type: The blast type is used most frequently by the users.
- Most liked blast type: The blast type most liked by the users.
- Most disliked blast type: The blast type most disliked by the users.
- Most regenerated blast type: The blast type regenerated the most.
- Most human replaced blast type: The GPT blast is usually replaced by the human user.
- Overview: It gives an overall idea about the feedback collected across the Org. It displays fields as follows;
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- Drilled down: It gives tabular data for individual properties under that Org.
- You can download the data from here.
- This panel shows fields like Blast Type, Prompt Template, #GPT Blast Sent, #Fields Generated, #Fields Dislike, and #Human Replacements.
- Drilled down: It gives tabular data for individual properties under that Org.
Next:
How do I use the Journey AI Blasts ‘Analysis By Fields’ feedback reports page?