a. Go to Journey AI Suite> Select Sub - Org/Org > Click Drips.
b. Go to the Reports menu and click the By Drip report under it. This report shows the overview of all active drips under each property.
c. At the Org level, the report can be filtered by Property name, Drips, and Date Range.
d. At the Sub-Org level, the report can be filtered by Drips and Date Range.
e. The report shows the following panels both at the Org and Sub-Org levels;
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- Property Overview - The first panel shows the entire Property Overview and a bar chart of Unique Opens and Unique Clicks over the months.
- Drilldown by Drips - The second panel shows each Drip's analytics.
- Breakdown - Drips - The third panel shows the same report of the Drips in tabular form.
f. The following details are shown in the reports of all the three panels:
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- Sub-Orgs' Name - You'll only see the Sub-Org's Name in the first panel.
- Drip's Name - The Drip's Name appears in the second and third panels.
- Number of Drip Campaigns - The number of Drip campaigns is also shown in the first panel.
- Number of Unique Sends - This column indicates the number of unique contacts the Drips was sent.
- Unique Opens% - The %Opens shows the Open rate of the Drip.
- Unique Clicks% - The %Clicks show the Click-through rate of the Drip.
- Unsubscribes% - The %Unsubscribes shows the unsubscribes rate of the Drip.
- Bounces% - The %Bounces shows the bounce rate of the Drip.
g. For the Breakdown - Drips report, all the above fields are filterable. Also, you can download the data by clicking the download button.
Next:
How do I use the Journey AI ‘By Email’ report page at the Org & Sub-Org level?