a. Go to Journey AI Suite> Select Sub - Org/Org > Click Drips.
b. Go to the Reports menu and click the By Email report under it. This report shows the list of drips and the number of emails under each Drip.
c. At the Org level, the report can be filtered by Property names. You can filter or search by the Drip and the Property to view the report.
d. At the Sub-Org level, you can click the drip name to check the report.
e. At the Org level, the reports can be filtered by Property, Drip, Email, and Date range. Meanwhile, at the Sub-Org level, the reports can be filtered by Drip, Email, and Date range.
f. In the reports, you'll get the following data in three panels:
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- Drip Overview - The first panel shows the entire Property Overview and a bar chart of Unique Opens and Unique Clicks over the months.
- Drill down by Drips - The second panel shows each Drip's analytics.
- Breakdown by Drips - The third panel shows the same report of the Drips in tabular form.
g. The following details are shown in the reports of all the three panels:
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- Sub-Orgs' Name - You'll only see the Sub-Org's Name in the first panel for the Org-level reports.
- Drip's Name - The Drip's Name appears in the second and third panels.
- Number of Drip Campaigns - The number of Drip campaigns is also shown in the first panel.
- Number of Unique Sends - This column indicates the number of unique contacts the Drips was sent.
- Unique Opens% - The %Opens show the Open rate of the Drip.
- Unique Clicks% - The %Clicks show the Click-through rate of the Drip.
- Unsubscribes% - The %Unsubscribes shows the unsubscribes rate of the Drip.
- Bounces% - The %Bounces show the bounce rate of the Drip.
h. The data can be filtered and extracted from the Breakdown by Drips panel as CSV.
Next:
How do I use the Journey AI ‘Email Analytics’ report page at the Org & Sub-Org level?