Sometimes, the system might not mark the property email ID as verified even though the property teams have followed the process and verified the email ID through Amazon SES email. In such cases, we must verify the property email ID through Nimda.
Following are the step-by-step instructions to verify the property email ID through Nimda.
Ensure this process is done only if the client has verified the email, but it needs to display correctly on the Hyly.AI systems.
a. Log into http://my.hy.ly/, then https://my.hy.ly/nimda/, and click the Manage button under Email, Landing Page, Arties section.
b. Under the Email, Landing Page, Artie page go to the second column and click on verified emails.
c. Copy and paste the same property email ID (lower/upper case sensitive) and click Save.
d. Check the sub-org section to ensure the email is verified.
Next:
How do I access Hyly.AI with SAML access authentication?