How does a prospect re-schedule a tour?

a. As a prospect, when you schedule a tour from the property website, you will receive a confirmation email.

b. You can cancel your tour by clicking the reschedule button highlighted in the email body.

 

reschedule 1

 

c. On clicking the reschedule button, you will be taken back to the property's website scheduling page, where you can click the Reschedule button to reschedule your tour.

 

reschedule 2

 

d. The Journey AI Tours system will auto-fill the name and other fields, so you must choose a new date and time to reschedule the appointment.

 

prospect tour image 3

 

e. You will see the details of your new appointment and can update your calendars to reflect the new time of the rescheduled appointment.

 

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How does a prospect cancel a tour from a property website?