How does the Hyly.AI and Knock integration work?

Context

Hyly.AI integrates with Knock CRM to get Tour Availability from Knock, send scheduled appointments, and contact submissions back to Knock. Knock will be sending the tour autoresponders email/SMS. 

In this article, you will learn more about Knock and Hyly.AI's partnership and understand how data is exchanged between the two systems.
 

 A. Data Hyly.AI Can Pull From and Push Into Knock

Hyly.AI has an API connection set up with Knock. Therefore, Hyly.AI can pull or push the following details to the Knock API endpoint.

 

B.Tour Availability Times

Hyly.AI can pull Tour Availability Time details of the property from Knock's API endpoint. Hyly.AI pulls the Tour Availability Time details from Knock every time the tour scheduler is refreshed.
 

C. Tour Types

Hyly.AI can pull and push Tour Type details of the property from and to Knock's API endpoint. 
 

D. Scheduled Tours

Hyly.AI can push the Tours Scheduled in the Hyly.AI system to Knock. The Scheduled Tours in Hyly.AI systems are immediately pushed into the Knock system.
 

E. Contact Card Submitted

Hyly.AI also pushes the Contact card details from the CRM or comes through the Web and ILS to Knock.