How do I manage invalid emails in Hyly?

Since a prospect's email address establishes their identity, invalid email addresses (such as refused@yahoo.com) will wrongly identify the prospect. We recommend creating a placeholder email address to identify such a prospect correctly. For example, convert multiple leads that have refused@yahoo.com with @noemail.yahoo.

Following are the step-by-step instructions for managing a list of invalid email addresses to replace with placeholder emails when importing your leads.

a. Log in to your Hyly account> Select Org> click Contacts.

b. Click on the dropdown menu at the top left corner and select Contact Import/Export.

c. Go to Step 1: Upload CSV and click the Select File button to import your contacts.

d. While importing your contacts, you will notice two minor links after the section Step 2: Map Fields: Manage Leads with No Emails + and Manage Invalid Emails.

e. Go to the second link, Manage Invalid Emails, which will display a text field containing a variety of placeholder / invalid email addresses when it is clicked on.

Email addresses listed in the Invalid Emails field are invalid addresses agents typically use if a prospect does not want to provide their email address for privacy reasons. Any invalid emails in this field in your leads spreadsheet will be replaced with the placeholder email address under the Manage Leads with No Emails field.

f. If any invalid email addresses are missing from this list, you can add them (just be sure to separate the emails with commas).

That covers how you can manage invalid emails when importing your contacts.