What is Hayley?

 

Hayley is a comprehensive AI solution designed to address the problems faced by multifamily operators. It engages prospects using AI-driven conversational tools and headless nudges.

 

 

Hayley, the AI super agent, automates repetitive tasks such as responding to inquiries and nurturing through chat, email, and calls.

 

What Solutions Are Offered by Hayley?

Hayley provides six workflows that streamline the management of prospect interactions and lead nurturing processes:

  1. Hayley Chat: A hybrid natural language and guided chat that facilitates immediate and effective communication 24/7/365.
  2. Hayley Mail: Addresses prospect queries with AI-driven personalized email responses quickly.
  3. Hayley Voice: An AI voice bot that answers every call and operates round the clock to capture every potential leasing opportunity.
  4. Hayley Nurture: An Email nurture tool that engages prospects at every step of the leasing journey. It maintains a continuous engagement and wins back cold leads.
  5. Hayley Winback: Sends personalized email nudges to revive cold leads.
  6. Tagging and Attributions: Hayley uses a clean data fabric that accurately captures the lead-generating sources. It uses source tagging and analyses the referring domains to differentiate between lead-generating sources like internet listing services (ILS), Google ADs, or organic search from Lead-Assist tools like chatbots or mailbots.

 

How does Hayley assist multifamily agents?

Hayley aids multifamily agents by automating routine tasks, thereby:

  • Reducing Workload: By handling frequent and repetitive inquiries, Hayley allows agents to focus on tasks that require human insight and interaction.
  • Enhancing Lead Management: With features like Hayley Nudges, agents can better manage their pipelines by keeping prospects engaged and promptly informed about relevant updates, increasing conversion rates.
  • Improving Response Times: The 24/7 availability of HayleyChat, HayleyMail, and HayleyVoice ensures that prospect inquiries are always answered, creating a better customer experience.

Next:

What are the key features of Hayley?