Multifamily agents find it extremely difficult to keep up with the volume of repetitive emails, provide accurate information, and maintain engagement. This eventually results in delayed responses and missed opportunities.
Hayley Mail from Operations AI has been designed to tackle these challenges head-on. Hayley Mail's functionalities are designed to assist in managing email communications effectively and responding to prospect queries related to:
- Tour Scheduling
- Community Overview, Photos, Videos, 3D Tours
- Neighborhood Info
- Apartment Features, Photos, Videos
- Unit Availability & Floor Plans
- Office Hours
- Application Process
- Community Policies (Pet Policy, Parking Policy, etc)
- Tour Confirmations & Reminders
- Offers/Specials
Now, let’s explore the critical features of Hayley Mail.
A. Around the Clock Availability:
Hayley Mail operates continuously, responding to inquiries at any hour, including weekends and holidays. This ensures that prospects' emails are addressed promptly and without delay.
B. Streamlined Tour Scheduling:
Hayley Mail simplifies the process of scheduling tours for prospects. It reduces the need for multiple emails, enabling tours to be scheduled and confirmed efficiently, usually within a couple of email exchanges.
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C. Human-like Email Conversations:
Hayley Mail is designed to mimic human conversation, making interactions feel natural and personalized. Hayley can understand and respond to prospect emails, keeping in mind the nuances of human conversation, facilitating more engaging communication.
D. Clear and Relevant Content:
Messages from Hayley Mail are crafted for ease of understanding and engagement. They aim to be straightforward and welcoming, avoiding the complexity or non-contextuality associated with mailing bots.
E. Native Rich-Media Experience:
Hayley Mail enriches emails with visually appealing content, moving beyond mere text and non-contextual links to include native images and videos that make each email more engaging.
H. Personalized Email Communication:
Hayley Mail tailors emails based on prospect preferences and past interactions. This customization makes communications more relevant and personal for each user.
K. Effortless Setup:
Implementing Hayley Mail requires no heavy lifting from you or your team. Your Hyly team sets up the Hayley Mail system as part of the Operations AI suite. The system is designed for easy integration and use, facilitating a hassle-free start.
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