What is Multitouch Attribution?

Definition

Multi-Touch Attribution assesses the multiple inter-milestone sources that influence the journey of a prospect between key “CrSTAL” milestones. 


CrSTAL milestones are as follows:
Cr: Leads Created
S: Tour Scheduled
T: Toured
A: Applied
L: Leased

Why it Matters

It helps to:

a. Get conversion insights from your marketing effort.

b. Assess the effectiveness of various touchpoints influencing leads to convert to the next

     milestone.

c. Assess the Return on Investment. 

Example

For example:

- The journey of a lead between creation and tour scheduled is influenced by various sources like Hyly.Ai, Property Website, etc.